Working on the network infrastructure side of IT has its good days and bad.  A good day consists of making configuration changes or performing upgrades that go unnoticed by end users.  A bad day is when you make a change that takes the entire network down.

Recovering from a major outage is tough.  You get the pleasure of reliving the incident while answering questions from upper management.  Performing a root cause analysis typically leads to more questions than answers.  Your confidence takes a hit and you start to question yourself when making basic daily operational changes.  My colleague jokingly compared this to PTSD.  There is also a period of time when the network is automatically blamed for any new issues that occur.  This lasts until another system breaks and it becomes the culprit for all issues going forward.

The intention of this blog is to share my IT experiences to help others in the industry have more good days then bad.

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